Delivery Policy

Delivery to Malta and Gozo over €50 is free.

We will do our utmost to have your package delivered within 5 working days.  However, this may not always be possible when orders are placed just prior to the weekend or due to public holidays.

Arrow Express delivers our orders across Malta and Gozo. Once you have your tracking number, track your parcel with Arrow Express. Enter the tracking number in the “HAWB number(s)” field and select “Check status”.

Deliveries can be made to all areas in Malta & Gozo but not overseas.

All goods purchased online may be exchanged at our stores found in Malta and Gozo, but may not be exchanged for cash refunds. Alternatively, Items purchased online, can be sent back to the company via post, but the delivery expense will not be incurred by the company. The address is: Celio, 27 Tower Road, Sliema SLM1059.

Arrow Express will deliver the goods to the ground floor of the premises. If you reside in an upper floor, the delivery person will ring your bell to notify of his/her arrival.