Delivery Policy

Delivery to Malta and Gozo over €50 is free.

Our goal is to deliver the goods within 5 days.  However, this may not always be possible when orders are placed just prior to the weekend or due to public holidays.

When deliveries take longer than 5 days, you can enter the tracking number sent to you in the order email. Tracking number should be inserted in the Arrow Express website:

Deliveries can be made to all areas in Malta & Gozo but not overseas.

All goods purchased online may be exchanged at our stores found in Malta and Gozo, but may not be exchanged for cash refunds. Alternatively, Items purchased online, can be sent back to the company via post, but the delivery expense will not be incurred by the company. The address is: Celio, 27 Tower Road, Sliema SLM1059.

Arrow Express will deliver the goods to the ground floor of the premises. If you reside in an upper floor, the delivery person will ring your bell to notify of his/her arrival.